2014 Ombudsman Report

Oct 12, 2015

Dear colleagues,

I am pleased to share with you the recently released 2014 Annual Report of the Office of the Ombudsman for the UN Funds and Programmes (UNDP/UNFPA/UNICEF/ UNOPS/UNWOMEN).
The Report provides us with an analysis of the workplace issues brought to the attention of the Ombudsmen during 2014. It also offers additional insights into some of the most persistent challenges, as well as valuable recommendations on ways to build a harmonious workplace culture, to retain and manage our talent effectively, to minimize workplace disputes, and to ensure effective resolution of conflicts through informal means. 
In reviewing the document, I observe that:
  • the number of UNDP cases considered by the Office of the Ombudsman in 2014 (243) increased when compared to 2012 (194) and 2013 (154);
  •  in 2014 our staff continued to raise issues of career management, job security, and performance management; and
  •  there was a higher number of cases pertaining to treating personnel with fairness and respect, and to various aspects of people management and decision making. 
Comprehensive organizational efforts will be made to address these issues. Some of the concrete response measures have already been included into the GSS action plans which were recently approved by the Executive Group for bureaux.
I would like to take this opportunity to thank the Office of the Ombudsman for this report, and for its support in helping UNDP to build an inclusive, respectful, and high-performance working environment. 

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